Terms of sale特定商取引法に基づく表記

Service name

Soni Experience

Service URL


Seller name

General Inc. Association Soninowa Glocal

Operation manager

Hidekazu Shibata (Representative director)


Soni Village Regional Center 62 Ooaza Nagano Soni Village Uda Nara


Operating hours

9:00 - 17:00


Sat.Sun.National Holiday

Sales price

Prices are displayed with each tour product

Additional fees

In the event where handling charges and other fees arise, they will either be listed separately or you will be informed of the details beforehand.

Delivery methods & fees

Please fill out the provisional booking form on our website

Payment methods and Payment period

Credit card (VISA, Mastercard, American Express, JCB, Diners, Discover)
Digital payment services (apple Pay, Google Pay, Alipay, WeChat Pay)

Subject to tour product. You will be informed by the person who handles your booking. All transaction fees are covered by customer

Transaction timing

Tickets will be dispatched upon receipt of payment. Usually at least one day before customer arrival.

Receipt of payment is limited to weekdays not including national holidays or end of the year holidays. If there is a change in timing or method of transaction you will be informed at the time of your booking.

Returns and exchanges

Information regarding changes or cancellations is available at time of booking confirmation via telephone, email or fax. Cancellations will be subject to a cancellation fee in accordance with the terms and conditions the tour company contract.